Lead Purchase Terms

A lead is a customer-submitted job request with the information supplied by that customer. It is not a guaranteed job, booking, sale, payment or exclusive opportunity unless expressly stated.

Customers may change their mind, choose another provider, delay work, provide incomplete details or decide not to proceed.

Review the service type, location, timing and details before accepting a lead. Only accept leads that fit your services, coverage and capacity.

You remain responsible for confirming scope, price, terms, safety, access and suitability directly with the customer.

Lead details must be used only to respond to the request. Do not share, sell, publish, scrape or add the customer to unrelated marketing lists.

Keep customer contact details and uploaded files secure and delete them when no longer needed.

Launceston Trades may credit or refund a lead where the request is clearly fake, duplicate, spam, outside the represented service area, or missing the core contact details needed to respond.

A lead is not invalid merely because the customer does not answer, chooses someone else, rejects a quote or does not proceed.